Refund policy
Returns Policy
We hope you love your new vanity, tile, or accessory, but if it’s not the right fit—we make returns easy.
Easy Returns
-
You can request a return within 30 days of delivery.
-
Items must be in new, unused condition and in the original packaging.
-
Custom, clearance, or special-order items are final sale and cannot be returned.
How to Return
-
Email us at info@tilevanity.com with your order number and reason for return.
-
We’ll send you return instructions.
-
Once we receive and inspect the product, we’ll process your refund.
Refunds
-
Refunds are issued to your original payment method.
-
Shipping costs are non-refundable (unless the return is due to our error).
-
Please allow 5–10 business days for processing once we receive your return.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please notify us within 24 hours of delivery. We’ll arrange a replacement or refund at no extra cost.