Shipping policy

Shipping & Returns Policy – TileVanity.com

At TileVanity.com, we want your experience to be as smooth and stress-free as possible. From fast shipping to hassle-free returns, we’re here to make sure you love your purchase.

Shipping Policy

Shipping Methods

We work with trusted carriers to deliver your order safely and on time, including:

  • UPS

  • FedEx

  • LTL Freight / Private Truckers (for larger or palletized orders)

The best shipping method will be chosen based on the size, weight, and destination of your order.

Processing & Delivery Times

  • Orders are typically processed within [X business days] after payment.

  • Delivery times depend on the carrier and your location. We’ll provide estimated delivery dates at checkout when available.

Freight Deliveries

  • Larger orders ship via LTL/private trucking companies.

  • The carrier will contact you ahead of time to schedule delivery.

  • If you need extra services like a liftgate or inside delivery, let us know—we’ll be happy to help (additional charges may apply).

Shipping Costs

  • Shipping costs are calculated at checkout.

  • For larger freight shipments, a custom shipping quote may be provided before your order is confirmed.

Order Tracking

  • As soon as your order ships, we’ll send you tracking details by email.

  • For freight deliveries, tracking may include the carrier’s contact information instead of a live online tracker.

Damaged Deliveries

We ask that you inspect your order within 24 hours of delivery. If anything arrives damaged, please note it on the delivery receipt and contact us within 24 hours so we can quickly arrange a replacement or refund.