Terms of service

Terms of Service – TileVanity.com

Welcome to TileVanity.com. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully.

1. General Use of Our Website

  • By using our site, you agree to use it for lawful purposes only.

  • You must be at least 18 years old or have parental/guardian permission to make a purchase.

  • We reserve the right to refuse service, cancel orders, or update our website at any time.

2. Product Information

  • We make every effort to display products, colors, sizes, and details as accurately as possible. However, actual colors and finishes may vary slightly due to screen settings, natural variations, or manufacturing differences.

  • Availability of products is subject to change without notice.

3. Pricing & Payments

  • All prices listed on TileVanity.com are in USD unless otherwise noted.

  • We reserve the right to correct any errors in pricing or product information. If an error affects your order, we will contact you before processing.

  • Payment must be received in full before an order is shipped.

4. Shipping Policy

  • Orders may ship via UPS, FedEx, or LTL private trucking companies depending on size, weight, and destination.

  • Delivery times are estimates and not guaranteed.

  • Customers are responsible for providing accurate shipping details. Incorrect addresses may result in delays or additional fees.

  • Please inspect all deliveries within 24 hours of arrival and report any damage to us immediately.

5. Returns & Refunds

  • You may request a return within 30 days of delivery for most new, unused products in original packaging.

  • Custom, clearance, or special-order items are final sale and cannot be returned.

  • Refunds will be processed once items are received and inspected.

  • Shipping charges are non-refundable unless the return is due to our error.

6. Limitation of Liability

  • TileVanity.com is not responsible for delays, damages, or losses caused by carriers, shipping companies, or circumstances beyond our control.

  • Our liability is limited to the purchase price of the product(s).

  • We are not liable for indirect, incidental, or consequential damages arising from use of our products or website.

7. Privacy & Security

  • Your privacy is important to us. Any personal information you provide will be handled in accordance with our Privacy Policy.

  • We use secure payment methods and industry-standard safeguards to protect your data.

8. Changes to Terms

We may update these Terms of Service at any time. Updates will be posted on this page with the “last updated” date. Continued use of our site means you accept the updated terms.

9. Contact Us

If you have any questions about our Terms of Service, please reach out to us at:

TileVanity.com
📧 support@tilevanity.com